Menper Support

Help for authorized Menper sales representatives and office administrators.

Contact the office

Include the device model, the screen where the problem occurred and the order number, if available. Never send your password or a password-reset link.

Signing in

Use the company-provided email and password. Choose Forgot password on the sign-in screen to request a reset link. For a new account, changed email address or client assignment, contact your office administrator.

Saved orders

Wait for Saved on this device before closing the app. Reopen it and sign in with the same account to continue. Drafts stay on the device where you created them; do not clear website data or uninstall the app while an order is unfinished.

Submitting an order

Review the client, products, quantities, discounts and notes, then choose Submit Order. The order goes to the company office; no payment is collected in the app. If the connection is interrupted, retry the same order. If the office already received it, the app will not create a duplicate.

Account and privacy requests

For account closure, data access, correction or deletion requests, contact Lori@hoytasmith.com.